Privacy Policy

1. Who we are

The Service is operated by Krousis, Inc., a Florida corporation located at 1569 Northwest 17th Avenue, Miami, FL 33125, United States. Krousis, Inc. is the controller of the personal information described in this policy. You can reach us at contact@krousis.com.

2. Information we collect

Information you give us

• Account information. Your email address and password when you create an account, plus the display name, username, profile photo and bio you choose. Passwords are stored in hashed form by our authentication provider; we never see them in plain text.
• Sign-in with Google. If you sign in with Google, Google shares your name, email address and profile picture with us. We do not receive your Google password.
• Content you create. Videos, photos, music and audio, written pieces, captions, titles, hashtags, comments, Throos posts, Ecos and any other material you upload or post, together with the metadata attached to those files.
• Communications. Messages you send us, for example support or deletion requests.

Information generated by your use of the Service

• Activity. The Impacts you give, likes, follows, saves, comments, searches, and which content you view, play or read. This is what makes feeds, charts and creator statistics work.
• Device and technical data. IP address, device model, operating system version, app version, language and time zone, crash reports and basic diagnostic logs.

Device permissions

• Camera, microphone and photo library. Used only when you choose to record or upload content. We receive the files you decide to publish, not your whole library.
• Location. Only if you grant permission, and only to attach a place to an Eco you are creating. We do not track your location in the background. You can revoke any permission at any time in your device settings.

We do not ask for your address book and we do not run third-party advertising trackers inside the app.

3. How we use information

• To create and secure your account and let you sign in.
• To store, process and deliver the content you and other creators publish, including video transcoding and image resizing.
• To operate the product mechanics: counting Impacts and streams, building feeds and charts, and showing creator statistics.
• To keep the Service safe: detecting abuse, spam, duplicate accounts, manipulated Impacts and violations of our Terms of Use.
• To respond to your messages and send service notices about your account.
• To understand how the Service is used and improve it.
• To comply with legal obligations and enforce our rights.

We do not use your content or your activity to build advertising profiles.

4. Where your data lives and who processes it

We rely on a small number of infrastructure providers that process data on our behalf, under contracts that limit what they may do with it:

• Supabase hosts our database, authentication and file storage. Account records, activity data and uploaded files are stored there.
• Cloudflare delivers media, streams video and hosts krousis.com. Video and image files you upload are processed and served through Cloudflare's network.
• Apple distributes the app through the App Store and handles any in-app purchases under its own terms and privacy policy.
• Google processes your sign-in if you choose "Sign in with Google", under Google's privacy policy.

Our providers operate infrastructure in the United States and may process data in other countries. Wherever your data is processed, it is protected by this policy.

5. How we share information

• Public by design. Your profile, the content you publish, your public statistics and your position in charts are visible to other users of the Service and may appear in feeds, hashtags, charts and Throos.
• Service providers. The providers listed above, only to the extent needed to run the Service.
• Legal reasons. When required by law, subpoena or court order, or to protect the rights, safety and property of Krousis, our users or the public.
• Business transfers. If Krousis is involved in a merger, acquisition or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

We do not sell your personal information, and we do not share it with advertisers or data brokers. Conversations in Throos are not licensed to AI companies.

6. How long we keep information

We keep your account information and content for as long as your account is active. Technical logs and crash reports are kept for a limited period needed for security and debugging and then deleted or anonymized. When you delete your account we remove your data as described in section 8, except where we must keep a record to meet a legal obligation or resolve a dispute.

7. Your rights and choices

Depending on where you live, you may have the right to access the personal information we hold about you, to correct it, to receive a copy of it, to object to or restrict certain processing, and to delete it. You can edit most of your profile information directly in the app. For anything else, write to contact@krousis.com from the email address on your account and we will respond within the time required by applicable law.

If you are in the European Economic Area, the United Kingdom or Switzerland, you also have the right to lodge a complaint with your local data protection authority. If you are a California resident, you have the rights described in the California Consumer Privacy Act; because we do not sell or share personal information for cross-context advertising, no opt-out is needed.

8. Deleting your account

You can request the deletion of your account and all associated data at any time:

• Send an email to contact@krousis.com from the email address linked to your account, with the subject "Delete my account" and your username in the body.
• We will confirm the request, and within 30 days delete your profile, your content, your Impacts and activity, and your account record from our live systems.
• Copies held in encrypted backups are purged on the backup rotation schedule. Minimal records may be retained where required by law, for example to prevent abuse or resolve disputes.

Deleting your account is permanent and cannot be undone.

9. Children

The Service is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has created an account, contact us and we will delete it.

10. Security

Data is encrypted in transit and at rest by our infrastructure providers. Access to production systems is limited to the people who need it to operate the Service. No system is perfectly secure, so please use a strong, unique password and let us know if you suspect unauthorized access to your account.

11. Changes to this policy

We may update this policy from time to time. When we do, we will change the date at the top of this page and, for material changes, notify you in the app or by email before the changes take effect.

12. Contact

Krousis, Inc.
1569 Northwest 17th Avenue
Miami, FL 33125, United States

contact@krousis.com